PRIVACY POLICY

1. Data Controller

  • Responsible party: NOMADIA ONE, SL
  • Trade name: NomadIA.Digital
  • Email: support@nomadia.digital
  • Address: Paseo Campos de Castilla, 1, 40195-Segovia (not open to the public)

2. Data we collect

Depending on your use of the platform, we may collect:

2.1. Data provided by the user

  • Name, surname
  • E-mail
  • Phone
  • Profile data (interests, preferences, preferred destination, work activity)
  • Payment details (managed through secure gateways; NomadIA.Digital does not store cards)

2.2. Data collected automatically

  • IP Address
  • Browsing data (cookies)
  • Device, browser, and operating system
  • Activity within the platform

2.3. Data shared by third parties

  • Payment providers (to validate transactions)
  • Activity providers or coworking spaces (to manage bookings)

3. Purposes of the processing

Your data will be used for:

  1. Manage your user account
  2. Process bookings for services provided by third parties
  3. Communicating with you (confirmations, notices, support)
  4. Sending you newsletters or commercial content (only if you give your consent)
  5. Improve the platform through statistical analysis and cookies
  6. Comply with legal obligations (invoicing, accounting, fraud prevention)
  7. Customer service: to respond to inquiries, requests for information, complaints and suggestions that you may make to us through the Web, and which may be related to any of our services, products, prices, promotions, new activities, among others.
  8. Celebration and management of the contractual relationship: which includes managing online registration as a client, downloading an invitation, or registering for courses, events and workshops; contacting you to finalize online registration, answer your questions and manage any circumstances related to the aforementioned transactions; administering the payment for online registration; allowing your participation in contests, publishing comments and content on our blog and social networks, as well as showing you the schedules of the selected activities.
  9. Commercial, promotional, and marketing activities: We may contact you for sales follow-up and to promote our services, products, and investment opportunities, as well as those of third parties with whom we have a collaboration agreement. Contact for these purposes may be made through any existing communication channel: primarily email, telephone calls, messaging services (including SMS and in-app push notifications), social media, and postal mail.
  10. Creating a business profile: We may collect and analyze your personal data to evaluate certain personal aspects, particularly to analyze or predict aspects related to your personal preferences, interests, economic situation, behavior, location, or relationships with other users. Based on this analysis, we will send or show you tailored advertising communications or content. This processing is also known as profiling, and it essentially consists of categorizing a person based on their characteristics through the automated processing of their personal data. It is commonly used in marketing activities and is practical for identifying consumer profiles or defining the target audience for an advertising campaign.
  11. Analysis and improvement of services and products: In order to better understand the needs and expectations of users and in order to improve our customer service, our services and products, we may send you satisfaction and quality surveys as well as carry out statistics (these will allow us to know, for example, the reaction of users to our advertising campaigns).
  12. Furthermore, to ensure the proper functioning of the website/applications and to enhance the user experience (e.g., enabling the correct display of content; remembering login information or preferred language), technical and functional cookies are used. These cookies collect data related to website/application usage, including the referring website, registration details, pages, videos or advertisements viewed, products viewed, visit duration, location, and technical information (IP address, browser information, device identifier, etc.).
  13. Analysis of job candidates: If you send us your CV through the section that may be enabled for this purpose, we inform you that the personal data provided will be processed for the purpose of analyzing your candidacy and profile to assess your participation in current or future selection processes.
  14. Compliance with legal obligations: there may be regulations that require the retention of personal data for compliance with certain legal obligations or for the handling of responsibilities.

 

 

4. Legal basis for processing

In accordance with the GDPR, we process your data on these grounds:

  • Contract execution: managing your account and bookings
  • Consent: newsletter subscription, sending offers
  • Legitimate interest: service improvement, safety
  • Legal obligation: invoicing, fraud prevention

5. Data Communications

Your data may be shared with:

  • Providers of activities / coworking spaces , accommodations, and the execution of reservations
  • Payment platforms (Stripe, PayPal, etc.)
  • Technology providers (hosting, analytics, email marketing)
  • Public administrations when there is a legal obligation

All suppliers are subject to data protection agreements under GDPR.

6. International Transfers

If any supplier is located outside the EEA, GDPR compliance is ensured through:

  • Standard Contractual Clauses (SCC)
  • Approval by the European Commission
  • Equivalent privacy shields

7. User Rights

You can exercise your right to ...

  • Access
  • Rectification
  • Suppression
  • Limitation of treatment
  • Opposition
  • Portability
  • Withdrawal of consent

By writing to: support@nomadia.digital

You can also file a complaint with your supervisory authority (such as the Spanish Data Protection Agency, AEPD).

8. Data retention

  • User accounts: while they are active
  • Reservation details: for at least 6 years as required by law
  • Newsletter data: until you withdraw your consent
  • Cookies: according to the durations detailed in the Cookie Policy

9. Security

We implement technical and organizational measures to protect your data, such as encryption, access control, and secure protocols (HTTPS).

Date of update, December 1, 2025.